Questions and answers
The short answers. The help centre has the steps.
About OkBell
What does OkBell do?
It reminds people of things that are due. For you and your family: renewals, documents and bills. For a business: fees and dues, with reminders that go from the payer to a second contact and then to your call list.
Is there a free plan?
Yes. Both spaces start free. Paid plans add more, and their prices are on the Pricing page.
Which languages does OkBell speak?
This website is in 43 languages. Reminders go out in the language each person chose.
For businesses
Does OkBell hold or handle my payers' money?
No. Payers pay you directly, and OkBell never holds your money.
Is OkBell a debt collector or a lender?
No. OkBell sends polite reminders for fees people already owe you, inside your reminder hours. It does not lend money and is not a debt recovery agent.
Can a payer stop the reminders?
Yes. A payer can reply STOP at any time, and OkBell sends them nothing more for that business.
Who is the second contact?
Someone the payer named, like a spouse. They are told only if a due stays unpaid, and only after they agreed to it themselves.
What if someone pays in cash?
Mark it paid in one tap. Their reminders stop and they get a receipt.
For you and your family
Is a country due pack legal advice?
No. It is a reminder service. Each rule links to the official page and shows the date we last checked it.
Plans and payments
Where do I buy a plan?
Business plans are bought on this website, after you sign in.
How do I stop my plan?
Choose Stop renewal on your plan page. The time you paid for runs to its end. A plan bought in the app is stopped in the App Store or Google Play.
Can I get a refund?
Our refund policy says when we give one. Purchases made in the app are refunded by Apple or Google under their rules.
Privacy and your data
Do you sell my data or show ads?
No. There are no ads and no trackers on OkBell, and we never sell anyone's data.
Where is my business's data stored?
We tell you where your payers' records will be stored before you create your business, and they stay there.
How do I delete my account?
In Account, choose Delete my account. Everything stops at once and your data is erased after 30 days.