How it works
One reminder engine for both spaces. It is careful about who it messages and when.
The reminder ladder
Before the due date, the payer gets a friendly reminder with the amount and the due date.
On the day and after it, they get more reminders, never more than the daily limit.
If it is still unpaid, a second contact you added is told, but only after that person agreed to it.
Then the payer goes on your call list. Once they pay, every reminder stops.
Quiet hours
Each business sets its own quiet hours. Reminders wait until the morning.
- No reminder goes out during quiet hours at night.
Consent
A payer can stop messages at any time by replying STOP. A second contact gets reminders only after they agree themselves.
For a child, the parent is the payer. A student is listed only by name.
What the payer sees
A short message in their language with the business's name, the amount and the due date. A link to pay the business online is coming.